Weight Watchers

As the leading global weight management company, Weight Watchers sought to deliver a seamless customer experience across traditional, digital, and rapidly evolving social-media channels. It implemented Microsoft Dynamics CRM to create a 360-degree view of its customers and coordinate millions of interactions each day. Today, Weight Watchers provides consumers with a consistent experience in all media, delivering the right information at the right time and transforming the way it provides service to its customers.

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