SIMPLEMENTATIONS SERIES
FIELD SERVICE simplementation
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What is a Simplementation?

A Forceworks Global our Simplementations Series are one-day engagements for a specific purpose. Simple Implementations are offered at a low cost, and there is no obligation to retain our services afterwards.

Requirements Review

We'll start by discussing your requirements and collecting the basic information.

Access and IP Installation

We will work with your team to gain necessary access to your environment and install our solution.

Configuration

We'll perform the configuration and testing of our solution to meet the requirements agreed in the initial call.

this simplementation

Field Service Solution

Many organizations with technicians that are dispatched to customers’ homes or businesses, struggle with many aspects of the process. Microsoft has an excellent solution for large organizations called Dynamics 365 Field Service, but the application is simply too big for smaller teams. We saw an opportunity to solve this problem for organizations with about 20 technicians or less, and one or two dispatchers.  

At Forceworks we developed IP to handle Light Field Service needs. Since every organization is different, we do not offer this IP without our Implementation Assistance.

This three-day consulting service offer is for the basic implementation of our RapidStart Field Service Solution. A Basic implementation would include: A Model driven application built around our Work Order entity, to easily create workorders, view technician calendars and schedule service calls. In addition, we have a canvas app (Mobile App) specifically designed for the Technicians for their schedule and details.

We can also assist with much more complex implementations, including digital customer signature capture, photo capture, customer text notifications, and even on-site payment collection.   

Deliverables

What does this Basic Implementation Service include?

  • Phone call to review your Field Service requirements.
  • Installation of our I.P. on your target organization.
  • Perform Configuration to meet agreed requirements.
  • Maximum of 3 days (24 total Hours).

Exclusions

What is not included in this Basic Implementation Service?

  • ALM Related Processes

Word gets around

What do Customers say?

Testimonial

"We were looking for a simple solution to this problem and Forceworks' delivered... in one day!"

Recent Simplementation Recipient

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